Lord & Taylor is an American online department store founded in 1826 by Samuel Lord and George Washington Taylor. Until 2021, Lord & Taylor operated brick-and-mortar stores, operating 86 locations around the United States at its peak in the 2000s. The flagship store was located on Fifth Avenue in the Midtown Manhattan district of New York City, operating from 1914 until 2019.

The company declared bankruptcy in 2020 and shuttered all physical stores and online operations in 2021. Lord & Taylor's intellectual property was sold to Saadia Group, who relaunched it as an online department store in 2021. In 2024, Saadia Group's assets were seized by court order and the intellectual property of Lord & Taylor was sold to Regal Brands Global. Regal Brands Global relaunched the Lord & Taylor e-commerce business in 2025.

History

Under the Lord family, 1826–1916

The Scarsdale, New York Birdcage restaurant in 1948
The Scarsdale, New York store in 1948

Der in England geborene Samuel Lord gründete 1824 in New York City ein Kurzwarengeschäft und eröffnete 1826 das Stammhaus, aus dem später Lord & Taylor hervorging, in der Catherine Street im heutigen Two Bridges, Manhattan . Das Geschäft führte Strümpfe, Damenbekleidung und Kaschmirschals. [ 1 ] 1834 trat der Cousin seiner Frau, George Washington Taylor, in das Unternehmen ein, und der Name Lord & Taylor wurde offiziell eingeführt. [ 2 ] Das Geschäft expandierte weiter: 1832 wurde das Gebäude in der Catherine Street 49 übernommen, und sechs Jahre später zog es in die Catherine Street 61–63 um. [ 3 ] [ 4 ] James S. Taylor, Lords Schwager, löste George Taylor 1845 ab. [ 2 ] 1853 errichtete das Unternehmen ein neues Gebäude an der Ecke Grand und Chrystie Street und bezog es im folgenden Jahr. [ 2 ] [ 4 ] Später ernannte Lord seinen Sohn John T. Lord und seinen Angestellten John S. Lyle zu Partnern des Unternehmens. [ 4 ]

Am 29. August 1859 eröffnete Lord & Taylor ein zweites Kaufhaus an der Ecke Broadway und Grand Street im heutigen SoHo- Viertel und behielt das ältere Kaufhaus bei. [ 1 ] [ 2 ] Das neue Kaufhaus wurde als „fünfstöckiges Marmor-Kaufhaus“ beschrieben und gehörte zu den ersten großen neuen Kaufhäusern am Broadway seit der Fertigstellung des AT Stewart- Gebäudes in der Broadway 280 im Jahr 1846. Gleichzeitig begann Lord & Taylor mit dem Großhandel . [ 4 ] Lord zog sich 1862 zurück. [ 1 ] Samuel Lord Jr. und George Washington Taylor Lord folgten den ursprünglichen Partnern in der Leitung des Unternehmens. [ 4 ]

In 1870, the Broadway store moved uptown to a new cast-iron building at Broadway and 20th Street, in the area known as the "Ladies' Mile".[1] This store was designed by James H. Giles and included one of the first steam-powered passenger elevators.[4] The new store expanded around 1890 by annexing a building to the east.[5] Lord & Taylor faced economic troubles after the Panic of 1873, though the original partners gave the company "a large loan" in 1879. By 1894, the company was fast-growing and would open stores on Fifth Avenue in 1903 and 1906.[4] The downtown store continued to function, expanded through to Forsyth Street and advertised until at least 1887 as a new building. Samuel Lord's estate sold the Grand Street store in 1901.[6][7][8][9][10][11][12][13]

The Lord & Taylor Building, the Starrett & van Vleck-designed Fifth Avenue store opened between 38th and 39th streets on February 24, 1914.[14][15] It touted many modern improvements, including an electric delivery vehicle garage; elevator and hidden conveyor systems for moving goods, people, showcases, and trash, and for loading and unloading trucks; and an on-site electrical generation and heating system. The Broadway store was quickly sold after the new store opened on March 26.[16] The new store became a New York City Landmark on October 30, 2007.[4]

Lord & Taylor announced in November 1915 that it would sell off its wholesale business.[17]

Under Associated Dry Goods, 1916–1986

The Scarsdale, New York store in 1961
The Mizner Park store in Boca Raton, Florida, in 2019

A founding unit of Associated Dry Goods, Lord & Taylor was considered to be its crown jewel.

In 1945, Dorothy Shaver became the first woman to head a major retail establishment in the United States as president of Lord & Taylor.[18] As vice president working with the well-known design firm of Raymond Loewy Associates, she opened what is credited as the first-ever branch store, in Manhasset, New York. Unlike earlier forays into the suburbs that consisted of smaller boutique-style shops, this merchandising effort became the model for modern suburban shopping. The store consisted of 66 individual shops. Lord & Taylor's relationship with Raymond Loewy Associates continued until 1969, following the construction of the Stamford, Connecticut store (designed by Loewy Vice President Andrew Geller).[19] Many of Lord & Taylor's special services, including personal shoppers, were introduced while Shaver presided.[20] During this period she introduced the Andrew Geller handwritten logo and the American Beauty Rose as icons of the store. Shaver died in 1959.[18][21][22]

William J. Lippincott was elected chairman and chief executive in 1972. His obituary in The New York Times read: "In his years as president and chairman, Lord & Taylor moved beyond its traditional territory in the northeast to open stores in Atlanta, Houston, and Dallas and four stores in Illinois."[23][24] A management shakeup ousted him in 1976.[25]

Under the leadership of CEO Joseph E. Brooks during the 1970s, the company aggressively expanded into Texas, Illinois, and Michigan; throughout the 1980s, South Florida saw 11 stores opened in quick succession.

Under May Department Stores Company, 1986–2005

When the May Company acquired ADG in 1986, it was assumed that May bought it just for the luxury division.[26][27]

The chain partially withdrew from the oil-shocked Texas and southern Florida markets in 1989–1990 after its 1986 acquisition by May.[28] Under May, the upscale Hahne & Co., Wanamaker's, and Woodward & Lothrop chains were repositioned and converted into Lord & Taylor.[29][30][31]

Jane T. Elfers became Lord & Taylor's second female president in June 2000.[32] Former Neiman Marcus executive, Brendan Hoffman replaced her in October 2008, when Elfer's contract had expired.[33] A third female president, Bonnie Brooks, took over in 2011, and a fourth female president, Liz Rodbell, took over in 2013.[34][35]

The Lord & Taylor Building flagship store on Fifth Avenue in 2008

Federated Department Stores acquired May Department Stores in 2005.[36] On January 12, 2006, Federated chairman, president, and CEO Terry Lundgren announced that Lord & Taylor would be sold by the end of the year.[37] Federated announced on March 10, 2006, that six Lord & Taylor locations would be sold or downscale into Macy's.[38] The legendary Center City, Philadelphia store, the former flagship of the John Wanamaker chain, opened after a one-month renovation as Macy's City Center on August 1, 2006.

Under NRDC Equity Partners, 2006–2008

On June 22, 2006, NRDC Equity Partners, LLC announced it would purchase Lord & Taylor for $1.2 billion after Federated converted and sold the previously announced locations; the sale was completed in October 2006.[39] Federated continued to service Lord & Taylor consumer credit accounts in an agreement with NRDC under the terms of its sale until mid-2007.[40]

Under Hudson's Bay Company, 2008–2019

The Lord & Taylor Building at 424 Fifth Avenue
The Fifth Avenue flagship store in 1952

On July 16, 2008, NRDC Equity Partners announced that it had purchased the 338-year-old Hudson's Bay Company (HBC) for an undisclosed price and positioned Lord & Taylor as a subsidiary under HBC.

The combined HBC, as of February 2017, consisted of Lord & Taylor and Saks Fifth Avenue in the United States, the online luxury fashion retailer Gilt, Hudson's Bay and Home Outfitters in Canada, and Galeria Kaufhof in Germany.[41][42]

Das Flaggschiff-Kaufhaus an der Fifth Avenue wurde 2010 für 150 Millionen US-Dollar (210 Millionen US-Dollar im Jahr 2024) modernisiert. [ 43 ] 2011 eröffnete im neuen Einkaufszentrum Ridge Hill Mall in Westchester County ein hochmoderner Concept Store . Zur gleichen Zeit wurden auch Standorte wie Manhasset , Garden City , Bala Cynwyd , Eastchester und Stamford modernisiert und umgebaut. 2012 eröffnete eine große Filiale in der Mall at Rockingham Park . 2013 folgte eine Filiale im modernen Stil im Mizner Park in Boca Raton, Florida . 2014 eröffnete eine weitere Filiale im modernen Stil, die dem Standort in Boca Raton nachempfunden war, in der Crossgates Mall nahe Albany, New York . Etwa zur gleichen Zeit wurde die Eröffnung eines weiteren Geschäfts neben Saks Fifth Avenue im Luxusflügel der American Dream Mall angekündigt .

2015 brachte Lord & Taylor Design Lab auf den Markt, eine Modelinie für Frauen zwischen 18 und 35 Jahren. Die Werbekampagne, die sich auf ein einzelnes Kleid konzentrierte, nutzte Social Media intensiv, unter anderem mit einem bezahlten Artikel in Nylon und Instagram- Posts von Mode -Influencerinnen , die für ihre Beiträge bezahlt wurden und das Kleid kostenlos erhalten hatten. [ 44 ] [ 45 ] Das beworbene Kleid war schnell ausverkauft, die Kampagne wurde jedoch von der Federal Trade Commission (FTC) untersucht. 2016 einigte sich Lord & Taylor mit der FTC auf einen Vergleich, der besagte, dass es dem Unternehmen untersagt sei, bezahlte Werbung als unabhängige redaktionelle Inhalte darzustellen, und dass es klar offenlegen müsse, wenn Mode-Influencer für ihre Empfehlung eine Vergütung erhalten. [ 46 ]

Im Oktober 2017, nach dem gescheiterten Versuch, über dem Kaufhaus an der Fifth Avenue einen Wolkenkratzer zu errichten, wurde bekannt gegeben, dass das Gebäude im Rahmen eines Joint Ventures für 850 Millionen US-Dollar (1,07 Milliarden US-Dollar im Jahr 2024) an WeWork verkauft werden sollte . WeWork sollte die obersten Etagen beziehen, während die übrigen Etagen als modernisiertes Flagship-Store von Lord & Taylor erhalten bleiben sollten. [ 47 ] Im Februar 2019 wurde der Verkauf für 725 Millionen US-Dollar (875 Millionen US-Dollar im Jahr 2024) in bar und den Rest in Form von Aktien abgeschlossen. Dadurch entstand ein Joint Venture mit Lord & Taylor als Minderheitsgesellschafter. Analysten führten die Entscheidung auf den zunehmenden Druck von aktivistischen Investoren und das strategische Bestreben zurück, Immobilienvermögen zu monetarisieren. [ 48 ] [ 49 ]

In May 2018, Walmart began offering Lord & Taylor fashions on its website as part of an effort to modernize its brand and appeal to a more upscale customer base.[50][51][52]

Under Le Tote, 2019–2020

The Tysons Corner Center store in 2015

In August 2019, Hudson’s Bay Company invested in Le Tote, Inc., a fashion rental retailer. In exchange for Hudson’s Bay Company gaining a 25% equity stake in the newly formed joint venture, Le Tote acquired operational control of Lord & Taylor, a Hudson’s Bay Company subsidiary, for $75 million in cash at closing and an additional $25 million payable two years later.[53][54][55] Le Tote retained ownership of the stores’ inventory, valued at approximately $213.2 million, while Hudson’s Bay Company maintained ownership of Lord & Taylor’s substantial and valuable real estate portfolio. As part of the agreement, Hudson’s Bay Company committed to covering store lease obligations for at least three years, at an estimated cost of $58 million per year.[56][57][58][59] The joint venture with Le Tote was finalized in November 2019.[60][61]

Response to the COVID-19 pandemic

The Manhasset, New York store on Long Island in 2020

Lord & Taylor's stores were forced to close due to executivestate orders by the local and state governments on non-essential retail by Wednesday, March 18, 2020, due to the COVID-19 pandemic in the United States. While it took some time for the locations to reopen to the public, some of its closed U.S. stores were looted following the murder of George Floyd.[62][63][64] Lord & Taylor began the process of reopening on Friday, May 15, 2020, with two of its locations in Florida and New Hampshire allowed to reopen.[65] All stores resumed operations by July 3, 2020.[66]

On August 2, 2020, Lord & Taylor and Le Tote had filed for Chapter 11 bankruptcy protection due to the COVID-19 pandemic in the United States.[67][68] On August 27, Lord & Taylor revealed plans to close all of its brick-and-mortar operations after almost 200 years while reportedly simultaneously soliciting bids for its Le Tote and Lord & Taylor businesses.[69] On October 15, 2020, the investment firm Saadia Group announced it would acquire Lord & Taylor.[70][71]

Digital-first retailing

In October 2020, the investment firm Saadia Group acquired Lord & Taylor; they transitioned the retailer into a digital-first format. In fall 2022, an ad campaign called "Fall Fete" debuted alongside a new logo.[72][73][74] In 2024, Regal Brands Global acquired Lord & Taylor with the intention of continuing its digital retail approach.[75][76]

Logos

  • Logo handwritten by Andrew Geller, used before 2019, current logo since 2024.
    Logo handwritten by Andrew Geller, used before 2019, current logo since 2024.
  • A logo originally introduced by Hudson's Bay Company, in use from 2015‍–‍2019.
    A logo originally introduced by Hudson's Bay Company, in use from 2015‍–‍2019.
  • A slightly altered logo introduced by Hudson's Bay Company, in use from 2015‍–‍2019, 2021‍–‍2022.
    A slightly altered logo introduced by Hudson's Bay Company, in use from 2015‍–‍2019, 2021‍–‍2022.
  • Logo introduced by Hudson's Bay Company, in use from 2019‍–‍2020
    The logo introduced by Hudson's Bay Company, in use between 2019‍–‍2020.
  • The logo introduced by Saadia Group, in use from 2022–2024.
    The logo introduced by Saadia Group, in use from 2022–2024.
  • Catharine Street store
    Catharine Street store
  • 20th Street and Broadway
    20th Street and Broadway
  • Lord & Taylor Flagship at 424 Fifth Avenue
    Lord & Taylor Flagship at 424 Fifth Avenue
  • Exterior view of the remaining section of the 1870 store at Broadway and 20th Street.
    Exterior view of the remaining section of the 1870 store at Broadway and 20th Street.

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40°45′05″N 73°58′59″W / 40,75149°N 73,98307°W / 40.75149; -73.98307